Each of us is shaped by our personal experiences and the formative events of our lifetime, including our values, attitudes, and defining characteristics, such as how we communicate. The challenge is that we work with individuals who represent multiple generations and, more often than not, these generational groups differ in how they approach work/life balance, career growth, loyalty, authority and other issues that affect an organization. In this microlearning you’ll learn specifically about Gen Z, what has shaped and influenced this generation, and common trends for how they prefer to engage and communicate in the workplace.